TERMS & CONDITIONS
LIABILTY CHARGES & RIGHT TO ACCEPT REPLACEMENT VEHICLE
If at any stage it is found that you have mislead or not told the entire truth regarding the claim, and the insurance company refuse your claim on these grounds then we will be entitled to charge you directly for the rental
CO-OPERATING TO RECOVER THE COSTS OF THE RENTAL
As a whole insurance companies will co-operate with us on payment of the rental bill. In rare cases an insurance company may try to only partially pay or delay payment for the rental. In these circumstances we may have to take legal proceedings against the insurer. If this occurs then we will require you to cooperate with us to recover the costs from the insurer.
SIGNING A RELEASE
If an insurance company requests you to sign a release for the cost of repairs to your damaged motorbike or scooter, under no circumstances do so. If an insurer requests you to sign a release please call your right to ride immediately
TOTAL LOSS VEHICLES
If your motorbike or scooter is deemed a total loss by the insurer we must be notified immediatley. Once you have recieved an offer from the insurance company you will have a maximum of 14 days or until you recieve your payout or which ever one occurs first. Once the offer has been submitted by the insurance company thistimeline comes into effect weather you agree with the offer or not.
WHO CAN RIDE THE MOTORBIKE OR SCOOTER
Only the person who has filled in the claim form, which forms the basis of the rental agreement can ride the motorbike or scooter. If another person is to use the vehicle, we must be notified prior to them using the vehicle and they must fill in a seperate rental agreement.
NON CLAIM RELATED REPAIRS
If you are having additional repairs done to your vehicle that are not covered in the insurance claim, we may ask you to return the vehicle before repairs are completed. We can only recover the rental costs that would be incurred for the insurance repairs.
RETURN OF THE VEHICLE
We reserve the right to terminate the rental agreement at any stage. If we request the vehicle to be returned to us, it must be done so immediately. Failure to return the vehicle when requested will leave you liable for the rental costs